This page describes what to do if your signatures have a Validity unknown mark on them.

Note: Non Adobe PDF software is NOT supported by LincDoc – use at your own risk

If signatures show as "Validity Unknown", like this:

then your PDF application does not have the proper Certificate Authority certificate.

For a certificate provided by LincWare, by clicking on the Validity Unknown button on the generated form, you will have access to a download button which will allow you to download a .fdf file.  This file contains information which reduces the complexity of importing the signature certificate into Adobe Acrobat and Reader.

Open with Adobe Reader.

Click "OK".

Click "Add Contacts to List of Trusted Identities..."

Select "lincware.com" in the Contacts list.

Select "lincware.com" in the Certificates list.

Click "Trust..."

Check "Use this certificate as a trusted root"

Click "OK"

Click "Import".

Click "OK"

Close Adobe Reader.

Click on the signature. It should now look like this: